The single question we made on our Tapas Quiz Night was meant to spawn a series of other questions about what happened in the Tapas Bar during that week.
We already had some questions of our own as we do think that the “reservation sheets” are filled with information just waiting to be seen. However, as expected, your contribution has made us think of quite a few more. Thank you.
From your comments, there were things we hadn’t noticed and things that we also had seen and now confirmed that they are there to be seen. There are also things that we’ve seen, and that you didn’t pick up. These we'll tell you about later.
The Quiz Night post was just a warm-up. We’re NOW going to start our Tapas Quiz Night.
Very much like it (never) happened in the Tapas Bar, we don’t have here a sound system, nor have handed you any pencils or answer sheets, so this is how we’ll play, for simplicity sake: we’ll be placing the questions here and follow it up with what we think is the right answer.
Unlike in a REAL Quiz Night, the right answer here is QUESTIONABLE and is, as should be, subject to challenge. Let’s get the game going then.
For tonight, the FIRST question, out of an unknown quantity of others to follow (and there are many, many to follow…):
QUESTION: What are exactly the sheets that we’ve come to know as Reservation Sheets?
a) Reservation Sheets
b) Statistical sheets
c) Presence Sheets
d) None of the above
ANSWER: d)
Let’s look at the data: On those pieces of paper we have the following information:
- A time, either already on the actual template, or handwritten, which we suppose to be the one desired by the customer to have his supper.
- A surname, e.g. McCann, which we suppose to be the identity of the customer
- A 3-character designation, constituted by numbers and letters, e.g. G5A, which we suppose is the apartment where the customer was occupying.
- A number, e.g. 4, 2+2, which we suppose is the total quantity of people present associated with the referred customer.
- A number, with 3 digits, e.g. 211, which we suppose is the reference to the table in which the customer and those associated with him, had their meals.
- A check mark, which we suppose was to confirm that the customer had been present and had had the meal at the allocated table.
- A number at the bottom of the pages followed by one of these words: “sangria”, “branco”, “tinto”, “aguas”, “sumos”or “red wine”, which we suppose refers to drink consumption. Not on all, but just on some sheets, we have the word “gastos”, which we suppose is associated with the drink consumption.
The template of the first three is completely different from the other three.
As an example, the first are in English the last in Portuguese.
The first three have three details that the other three don’t:
- the initials “MW” per customer (which we suppose refers that the Tapas Bar customer in question is also “Mark Warner” customer)
- the phrase “Mesas lá dentro – 4 mesas com 4 pax máximo” which , translates roughly into “Tables inside – 4 tables with 4 pax max”.
- clear definition of time in which, we’re supposing here once again, bookings were possible: “das 7pm às 9pm”
In a first analysis we seem to have different types of registry concepts mixed up altogether in these pieces of paper that we’ve now become to know as “Tapas Bar Reservation Sheets”: the registration of reservations, the registration of billing and the registration of consumption.
The Portuguese have a saying for the “Jack of all trades, master of NONE”, which is “when you play too many musical instruments at once, you end up playing NONE well”…
Let’s look at these pieces of paper under each of those three registration concepts: reservations, consumption (or statistical) and billing (or presence)
a) RESERVATION SHEETS
To be a reservation sheet, I would accept the whole information (except whatever is under “gastos”) that is there.
Just the way it is presented, makes it have no sense whatsoever as reservations sheets.
First, let’s understand what is intended by making a reservation. It’s a contract whereby Party A (customer) informs, IN ADVANCE, Party B (restaurant) that it is interested in taking a certain meal at a certain time and day.
Party B, on the other hand, accepts the responsibility to GUARANTEE the provision of the required for Party A to have the meal as desired.
Party B is in clear disadvantage in this contract: Party A has CERTIFIED a place where and when to have its desired meal, while Party B has no guarantee that that meal will effectively be consumed. So the exchange of information between the parties has to be in accordance with the desired end: in order to guarantee Party A’s satisfaction and minimize Party B’s damages in case Party A doesn’t show up.
And what information is this? Usually, it’s the date and time pretended and the identification from Party A. Party B may ask for a contact just to be able to confirm that a possible non-arrival is that exactly, and not tardiness. This is the usual dialogue: “Good evening, if possible, I would like to reserve a table for 4, for Wednesday at 8 o’clock.” “Let me check, yes, there’s no problem. In what name should I make the reservation?” “Brown” “Could you please leave a contact?” And that’s it.
Of course, if you’re staying in a hotel, instead of a contact, the indication of your room can be used to replace the “contact”.
Although not usual, a table may be allocated to the customer at that moment. But it is at that moment, not on the evening of the meal. It’s completely irrelevant for the restaurant, in terms of RESERVATION, whether the Browns had their meal at table 219, 324 or 007.
When the customer arrives on the night in question, what the restaurant does is to cross out the name, or check it. It simply means that that particular customer that has made that reservation has arrived, and allows for Party B to check out those who he hasn’t checked, eventually call them, and confirm if they’re coming or not.
If they’re not coming, the reserved table can then be used by walk-in clients.
I know you know all this, but thought better to remind you, so that you’re aware of what is exactly at stake when you’re looking at a REAL “reservation sheet”.
All other superfluous information, either has reason or has a reason to be there…
Now look at those pieces of paper again. Are they reservation sheets? No, they’re not.
For example, the handwriting of the table number differs from whoever wrote down all the other information. This means clearly that the RESERVED tables were only allocated when the customers arrived.
Why? Is this important information to have on this particular type of document? On the cash-register, maybe yes, on the reservation sheet, no, it isn’t.
If required, you could easily prove that Brown did eat at table 314, by presenting the duplicate of the bill.
Now, if you can’t produce such a document, then you have to find some other way to do it, don’t you?
Is it necessary for a restaurant with the size of Tapas BAR to have a DAILY HANDWRITTEN reminder of in between what times were reservations allowed?
Those “reservation sheets” are for INTERNAL use ONLY, not for customers. Shouldn’t ANYONE minimally responsible for the bookings know that by heart?!?
We don’t know exactly yet what to call these pieces of paper, but one thing we know they aren’t and that is “Reservation Sheets”.
b) STATISTICAL SHEETS
This would be related with the “Gastos” written on some of those sheets.
To write down “12 bottles of red wine were consumed”, without specifying who drank what and what were the costs involved is as useful as writing “8 women in long dresses, 10 men in tuxedos”.
But, if you wanted to convey that the dinners at your restaurant were kind of fancy, then writing down “8 women in long dresses, 10 men in tuxedos” wouldn’t be that innocent would it? Hmmm… I wonder what message one would like to convey with “12 bottles of red wine were consumed”?
To justify the brandless and priceless mention of wine because there was only “house-wine” available (thus fixed price), besides being ridiculous, doesn’t explain the lack of attribution of the bottles to the tables that should have consumed them.
And to expect that a Restaurant that demands reservations beforehand, that allegedly has an open grill, that has inside and outside tables, that has Quiz Night twice a week and that has at least all the personnel heard by the PJ on May 4th, is only able to serve “house-wine”, or local plonk, requires one to be more gullible than those who believe in the Tooth Fairy or those, even more naïve, that believe that Maddie was abducted.
c) PRESENCE SHEETS
This would be for billing.
This is absurd because nowhere is it referred what was consumed.
I’m not talking about drinks. A grilled steak differs from a salad in price anywhere in the world.
Was there ONLY one kind of wine one could drink, and ONLY one kind of meal (it seems it was steak) that one could choose to have?
Oh, we’ve also said before, the lack of allocation to the registered drinks allegedly consumed with who in fact did so, would make, in the least, a very unjust way of charging people money…
d) NONE OF THE ABOVE
As seen that’s the correct answer for today’s question.
As to what were these sheets exactly for, and what was the intention of producing them, we know you already suspect, but, as is our way of doing things, we will confirm with the question to follow on the Tapas Quiz Night.
We’ve only gone through the first one.
We already had some questions of our own as we do think that the “reservation sheets” are filled with information just waiting to be seen. However, as expected, your contribution has made us think of quite a few more. Thank you.
From your comments, there were things we hadn’t noticed and things that we also had seen and now confirmed that they are there to be seen. There are also things that we’ve seen, and that you didn’t pick up. These we'll tell you about later.
The Quiz Night post was just a warm-up. We’re NOW going to start our Tapas Quiz Night.
Very much like it (never) happened in the Tapas Bar, we don’t have here a sound system, nor have handed you any pencils or answer sheets, so this is how we’ll play, for simplicity sake: we’ll be placing the questions here and follow it up with what we think is the right answer.
Unlike in a REAL Quiz Night, the right answer here is QUESTIONABLE and is, as should be, subject to challenge. Let’s get the game going then.
For tonight, the FIRST question, out of an unknown quantity of others to follow (and there are many, many to follow…):
QUESTION: What are exactly the sheets that we’ve come to know as Reservation Sheets?
a) Reservation Sheets
b) Statistical sheets
c) Presence Sheets
d) None of the above
ANSWER: d)
Let’s look at the data: On those pieces of paper we have the following information:
- A time, either already on the actual template, or handwritten, which we suppose to be the one desired by the customer to have his supper.
- A surname, e.g. McCann, which we suppose to be the identity of the customer
- A 3-character designation, constituted by numbers and letters, e.g. G5A, which we suppose is the apartment where the customer was occupying.
- A number, e.g. 4, 2+2, which we suppose is the total quantity of people present associated with the referred customer.
- A number, with 3 digits, e.g. 211, which we suppose is the reference to the table in which the customer and those associated with him, had their meals.
- A check mark, which we suppose was to confirm that the customer had been present and had had the meal at the allocated table.
- A number at the bottom of the pages followed by one of these words: “sangria”, “branco”, “tinto”, “aguas”, “sumos”or “red wine”, which we suppose refers to drink consumption. Not on all, but just on some sheets, we have the word “gastos”, which we suppose is associated with the drink consumption.
The template of the first three is completely different from the other three.
As an example, the first are in English the last in Portuguese.
The first three have three details that the other three don’t:
- the initials “MW” per customer (which we suppose refers that the Tapas Bar customer in question is also “Mark Warner” customer)
- the phrase “Mesas lá dentro – 4 mesas com 4 pax máximo” which , translates roughly into “Tables inside – 4 tables with 4 pax max”.
- clear definition of time in which, we’re supposing here once again, bookings were possible: “das 7pm às 9pm”
In a first analysis we seem to have different types of registry concepts mixed up altogether in these pieces of paper that we’ve now become to know as “Tapas Bar Reservation Sheets”: the registration of reservations, the registration of billing and the registration of consumption.
The Portuguese have a saying for the “Jack of all trades, master of NONE”, which is “when you play too many musical instruments at once, you end up playing NONE well”…
Let’s look at these pieces of paper under each of those three registration concepts: reservations, consumption (or statistical) and billing (or presence)
a) RESERVATION SHEETS
To be a reservation sheet, I would accept the whole information (except whatever is under “gastos”) that is there.
Just the way it is presented, makes it have no sense whatsoever as reservations sheets.
First, let’s understand what is intended by making a reservation. It’s a contract whereby Party A (customer) informs, IN ADVANCE, Party B (restaurant) that it is interested in taking a certain meal at a certain time and day.
Party B, on the other hand, accepts the responsibility to GUARANTEE the provision of the required for Party A to have the meal as desired.
Party B is in clear disadvantage in this contract: Party A has CERTIFIED a place where and when to have its desired meal, while Party B has no guarantee that that meal will effectively be consumed. So the exchange of information between the parties has to be in accordance with the desired end: in order to guarantee Party A’s satisfaction and minimize Party B’s damages in case Party A doesn’t show up.
And what information is this? Usually, it’s the date and time pretended and the identification from Party A. Party B may ask for a contact just to be able to confirm that a possible non-arrival is that exactly, and not tardiness. This is the usual dialogue: “Good evening, if possible, I would like to reserve a table for 4, for Wednesday at 8 o’clock.” “Let me check, yes, there’s no problem. In what name should I make the reservation?” “Brown” “Could you please leave a contact?” And that’s it.
Of course, if you’re staying in a hotel, instead of a contact, the indication of your room can be used to replace the “contact”.
Although not usual, a table may be allocated to the customer at that moment. But it is at that moment, not on the evening of the meal. It’s completely irrelevant for the restaurant, in terms of RESERVATION, whether the Browns had their meal at table 219, 324 or 007.
When the customer arrives on the night in question, what the restaurant does is to cross out the name, or check it. It simply means that that particular customer that has made that reservation has arrived, and allows for Party B to check out those who he hasn’t checked, eventually call them, and confirm if they’re coming or not.
If they’re not coming, the reserved table can then be used by walk-in clients.
I know you know all this, but thought better to remind you, so that you’re aware of what is exactly at stake when you’re looking at a REAL “reservation sheet”.
All other superfluous information, either has reason or has a reason to be there…
Now look at those pieces of paper again. Are they reservation sheets? No, they’re not.
For example, the handwriting of the table number differs from whoever wrote down all the other information. This means clearly that the RESERVED tables were only allocated when the customers arrived.
Why? Is this important information to have on this particular type of document? On the cash-register, maybe yes, on the reservation sheet, no, it isn’t.
If required, you could easily prove that Brown did eat at table 314, by presenting the duplicate of the bill.
Now, if you can’t produce such a document, then you have to find some other way to do it, don’t you?
Is it necessary for a restaurant with the size of Tapas BAR to have a DAILY HANDWRITTEN reminder of in between what times were reservations allowed?
Those “reservation sheets” are for INTERNAL use ONLY, not for customers. Shouldn’t ANYONE minimally responsible for the bookings know that by heart?!?
We don’t know exactly yet what to call these pieces of paper, but one thing we know they aren’t and that is “Reservation Sheets”.
b) STATISTICAL SHEETS
This would be related with the “Gastos” written on some of those sheets.
To write down “12 bottles of red wine were consumed”, without specifying who drank what and what were the costs involved is as useful as writing “8 women in long dresses, 10 men in tuxedos”.
But, if you wanted to convey that the dinners at your restaurant were kind of fancy, then writing down “8 women in long dresses, 10 men in tuxedos” wouldn’t be that innocent would it? Hmmm… I wonder what message one would like to convey with “12 bottles of red wine were consumed”?
To justify the brandless and priceless mention of wine because there was only “house-wine” available (thus fixed price), besides being ridiculous, doesn’t explain the lack of attribution of the bottles to the tables that should have consumed them.
And to expect that a Restaurant that demands reservations beforehand, that allegedly has an open grill, that has inside and outside tables, that has Quiz Night twice a week and that has at least all the personnel heard by the PJ on May 4th, is only able to serve “house-wine”, or local plonk, requires one to be more gullible than those who believe in the Tooth Fairy or those, even more naïve, that believe that Maddie was abducted.
c) PRESENCE SHEETS
This would be for billing.
This is absurd because nowhere is it referred what was consumed.
I’m not talking about drinks. A grilled steak differs from a salad in price anywhere in the world.
Was there ONLY one kind of wine one could drink, and ONLY one kind of meal (it seems it was steak) that one could choose to have?
Oh, we’ve also said before, the lack of allocation to the registered drinks allegedly consumed with who in fact did so, would make, in the least, a very unjust way of charging people money…
d) NONE OF THE ABOVE
As seen that’s the correct answer for today’s question.
As to what were these sheets exactly for, and what was the intention of producing them, we know you already suspect, but, as is our way of doing things, we will confirm with the question to follow on the Tapas Quiz Night.
We’ve only gone through the first one.